In case you can't read it it says:
"Why Customers Quit"
- 1% Die
- 3% Move Away
- 5% Develop other friendships
- 7% Competitive Reasons
- 6% Product Dissatisfaction
-78% Quit because of an attitude of indifference towards customer by dealer or some employee!!!
Good to think about no matter what your business is!!
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4 comments:
I LOVE it!!! And I sort of think the same could apply to friendships..."why friends quit" (aka "why friendships end"). I mean, think about it...
Hope you had a good weekend blog buddy! Looking forward to seeing you in a couple weeks - it's always a treat :)
Hugs your way...
wow, never thought of it that way - but you're right...
Haha, that was a good list and a good point about friendships! I'm going to take that into account with my life!
It's time for me to start being more memorable! =)
very à propos for any business...
Love,
T
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